PC Diagnostics from Micro2000
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Thursday, July 24th 2008  

Product Features

Micro-Scope Diagnostic Software Features

Operating System Independent - Micro-Scope runs on any platform regardless of OS, and uses FreeDOS for the highest degree of accuracy. Micro-Scope directly accesses the hardware and entirely bypasses the DOS and Windows translations, eliminating inaccuracies common to all O/S dependent diagnostics.

System Information - Directly queries the hardware to identify the exact device such as CPU, NPU, BIOS name and version, fixed disk including manufacturer name and model number, video and ports. System information is extremely detailed and spans 3 full screens of vital data incorporated from DMI, Plug & Play, and PCI resources.

Low Level Format - Performs or initiates a low-level format on all drive types (MFM, RLL, ESDI, SCSI, SATA, and all IDE drives) even if the BIOS LBA functions are enabled. This includes factory-type initialization of all IDE & EIDE drives as well as access to true factory-style format routines.

Hard Disk Testing - Performs Read, Write, and Butterfly Seek tests on any fixed disk. Also displays and edits physical parameters, partition parameters, and CMOS parameters on any drive. This is not a database and does not have to be updated. Can distinguish the drive controller from the drive mechanism (impossible in DOS) and find any physical or electronic defect on the drive or controller. Allows for relocating Track 0 on supported IDE drives. Safe Write Test allows user to perform a write test without destroying any data on the drive.

DMI System Information - Pooled from the DMI (Desktop Management Information) area of the BIOS, it shows extended system information such as supported bus types, maximum speed and voltage settings for the CPU, as well as cache size and type. Also supports DMI 2.0 specification.

Multi-Processor Support & Testing - Identifies and tests up to 4 Processors in a system with the latest Intel and AMD processors.

Accurately Identifies Conflicts - Specific device-type routines identify device type, IRQ usage, and DMA usage even if two or more devices use the same resources. Also checks for PCI and Plug & Play devices. This is absolutely essential for upgrading and adding hardware.

Health Status - This feature displays up to 3 temperatures, 3 fan speeds, and 8 voltage readings. This feature is BIOS dependent. If your system’s BIOS does not include Health Status, this feature will not produce any results.

IDE and SCSI Identification - Shows IDE model, serial number, and firmware version, and SCSI manufacturer name, product name, and SCSI bus width support.

Plug and Play Identification - Provides actual locations on all installed and active Plug and Play devices.

PCI Identification - Detects all PCI devices on the bus and provides basic parameters for each listed device including device number, ID, type, subtype, and device attributes.

USB Identification & Testing - Identifies the USB host controller and tests the host controller’s functionality on the system board, for USB 1.1 and 2.0.

Batch Tests/Report Features - Allows continuous or pass-bound running of any or all tests and automatically generates a full diagnostic report which can be saved to a diskette, output to a printer or displayed on screen. An on screen and audio alert notifies you when tests are finished. Batch test can be loaded separately at boot, allowing the diskette to be removed to test multiple systems simultaneously.

Save/Restore CMOS - Create a safe backup of the CMOS contents and restore the CMOS as needed.

Save/Restore MBR - Save a copy of the Master Boot Record to a backup file, and restore it as needed to the same drive or another drive.

System Board Tests - Accurate testing of the CPU, NPU, 16 IRQ channels, 8 DMA channels, Real Time Clock, Keyboard controller, Clock Timer Chip, PS/2 Mouse controller, and speaker.

Base Memory Testing - Prior to loading the entire diagnostic, test for errors in the first 640K which would prevent other diagnostic programs and operating systems from loading.

Video Testing - Accurately tests video adapter to the extent of the capabilities of the card, regardless of monitor limitations, and all video memory without size limitations. Tests video RAMDAC (if supported by the video card), screen focus testing, and extended VESA testing on newer video cards.

SCSI Testing - SCSI Testing includes Read, Write, and Seek capabilities of SCSI drives.

Accurate Boot Record and Partition Recovery - Quickly restores master boot records in DOS machines that have been corrupted or damaged by viruses. Floppy and fixed disk editors display in hex and ASCII and allow technicians to edit the boot sector and volume boot on any hard drive in both FAT 16 and FAT 32 environments. Even works with ‘hidden’ partitions.

Cache Memory Testing - Internal and external cache memory, including sub-systems, are tested to identify the exact failure. Micro-Scope will also determine if the cache controller is active.

Peripheral Testing - Complete and accurate testing of the mouse, joystick, keyboard, printer port, and sleep button.

Serial and Parallel Port Testing - Far surpasses the capabilities of DOS or Windows-based diagnostics to provide the most extensive and accurate testing available for all ports regardless of IRQ or I/O port assignment. Detects the interrupt a serial or parallel device is actually using regardless of how it is believed to be configured. All lines are tested on the external tests with the included loopback connectors. Instantly identifies UART capabilities. Also tests FIFO capabilities, if present, of any serial port.

Modem Testing - Tests modems in connected or non-connected mode, including major AT modem commands. Retrieves modem’s information and type directly from the modem’s chipset.

CD ROM Testing - Performs Read and Seek tests of CD-ROM, CD-ROMs in DVD drives, and CD-R drives. SoundBlaster-compatible and Adlib tests include full synthesizer tests with frequency as well as volume and gain control testing for left, right, and stereo channels. ATAPI CD-ROM information includes CD-ROM speed, buffer size, and read/write capabilities. Also includes standard AC’97 multimedia testing.

LAN Card Testing - Micro-Scope internally tests LAN cards with chipsets from Intel, 3Com, RealTek, National, and SMC. When multiple NIC cards are detected, the user can select any card. Also provides chipset support, increasing the number of cards supported.

IDE Drive Testing - Tests Read and Seek functions of removable drives including LS-120, Iomega ZIP, and IDE CD-ROM drives. IDE CD-ROM drives can even be tested without drivers.

Real-time Benchmarks - The benchmarks in Micro-Scope are based on the Real Time Clock (RTC), and not on making a comparison to another system like other utilities on the market. Because of our direct hardware access we are not subject to significant I/O delay introduced by the BIOS.

Secure Wipe - Completely erases all drive contents for security of classified or sensitive data. Three security levels available that meet or exceed all government and commercial requirements for drive sterilization.

User Support Forum - Access to our Micro 2000 User Forum where you can exchange ideas and questions with other technicians.

Micro-Scope v14 Updates

Fixes:

  • Corrected several lock-up problems with Fixed Disk Determination.
  • Correct Extended Memory identification on systems that have more than 4Gb of memory installed.
  • Corrected “Not Enough Memory” message from being displayed.
  • Corrected SATA Controller Diagnostic error being misreported.

Enhancements:

  • Updated micro-processor identifications and benchmarking.
  • Added System or Motherboard Manufacturer Name, Model Number and Serial Number to the Report and System Information Screen.
  • Added Serial Number to the Fixed Disk identification to the Report and System Information Screen.
  • Added L1, L2 and L3 Cache data to the Report and System Information Screen.
  • Added NTFS support to the Partition Display/Editor.
  • Expanded the IDE Device support from 4 devices to 8 devices.
  • Expanded the ability to find all IDE Controllers including SATA and RAID.
  • Added Intel Pro 1000 and Pro 100 NIC Support and added 3Com 3C2000 NIC Support.
  • Added LBA Sector entry to Hard Disk Editor.
  • Added Parallel ATA, Serial ATA and IDE RAID support to the ATA/SCSI testing and editor (it use to only support ATAPI and SCSI devices).
  • Secure wipe will overwrite data on the hard drive in 4 different data patterns to help meet HIPPA compliancy.

New Support:

  • SMART (Self-Monitoring, Analysis and Reporting Technology) support for IDE Hard Disk Drives.
  • Added an automated “Run All” from the command line prompt which performs all tests applicable to the components installed on the system then saves a report.
  • Added support for SATA Hard Disk Drives.
  • Added support for IDE RAID Hard Disk Drives.
  • Added support to test IDE (both SATA and PATA) Hard Disk Drives even if the BIOS does not recognize the drives.
  • Integrated USB-Scope into the MicroScope 2005 Suite.
  • MicroScope 2005 Suite now uses FreeDOS for its Operating System to allow saving reports and saving/loading batch test selections to FAT partitioned Hard Disk Drives.

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Post Probe Features

UNIVERSALLY COMPATIBLE-Use Post-Probe with all current bus types: ISA, PCI, and EISA.

The following LED displays are included on the Post-Probe card:

  • 5 LEDs to monitor power supply. Also includes 4 voltage pads to measure actual power under load with the use of a voltmeter (+5vdc, -5vdc, +12vdc, -12vdc). An extra LED has been added to monitor the 3.3v from the PCI bus.


  • Pre-POST Tests-Another 2 LEDs monitor clock and oscillator signals, making it easy to determine synchronous operation. Additionally, the LEDs are on separate circuits, making it easier to spot the difference between clock chip and crystal failures.


  • One LED monitors the Reset signal. This allows a reset to be seen during POST, which may indicate a short on the motherboard.


  • Two LEDs monitor I/O Read and I/O Write, distinguishing between read and write failures. Also monitored are Memory Read/Write to distinguish between address line failures and memory chip failures. This feature is especially beneficial when working with older BIOSs that don't emit POST codes, such as DTKs and older XTs.

HEXADECIMAL LED DISPLAYS-Hex display on both sides to provide improved visibility, regardless of slot orientation.

COMPREHENSIVE MANUAL-Covers BIOS POST procedures for almost every PC on the market today including: AMI, Award, Zenith, Chips & Technologies, Hewlett-Packard, IBM, MR BIOS, Phoenix, XTs and DTKs and many others. Each manufacturer's POST list contains the test description and a reference to the Troubleshooting section of the manual. Detailed troubleshooting sections give details on prime components on the motherboard as well as their functions.

POST-PROBE INCLUDES-ISA/PCI POST Probe Card, Comprehensive Manual, Vinyl Carrying Case.

FIELD CASE - Provides easy portability and a professional look.


Technical Support

Micro 2000, Inc. offers:

  • 30 Days FREE phone support from the date of purchase
  • Unlimited lifetime support via email
  • Also available, pay-per incident phone support or yearly phone support package

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